Hi Friends,

Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do.

There is just no time to look back, no time to wonder,"Will anyone read these pages?"

With regards,
Hemen Parekh
27 June 2013

Sunday, 5 October 2003

INTERVIEWER’S CONSOLE


INTERVIEWER’S CONSOLE                05/10/03
Ø As soon as Tele Operator transfers a waiting candidate to any interview-cabin, the desktop in that cabin will display the details as shown in enclosed INTERVIEWER’S CONSOLE.
Ø Left side of the screen will get filled up with the details / data about that candidate. Right hand side is the Interviewer’s WORKING AREA.
Ø Obviously, any assessment / evaluation of a candidate has to be in relation to
®   For what position he is being interviewed (position)
®   What job would be expected to perform (Job Advt.)
®   Where is he likely to get posted  (Posting Location)
(knowledge of Local language/familiarity roots with that geographical territory / any previous work-experience in that territory etc.)

So, the interviewer needs these INPUTS for a good judgment.
Ø With headphones, interviewer uses Mouse/ keyword to click / Type
Ø When interviewer clicks on NEXT , red light on cabin changes to green, informing Tele-Operator that he is now free to receive the next candidate.
Ø Top right hand CABIN-STATUS on Interviewers desktop is identical to  what appears on Tele-Operator’s console. So both know the balance load (back log) & ensure that there is no loss of time. Premises is simple. Interview Experts time is most precious & even one minute cannot be wasted-even if that means, keeping a few candidates on hold at any given point of time for 2/5 minutes !



CLIENT :
DATE:                            INTERVIEWER’S CONSOLE
IMAGE-BUILDER RESUME


STRUCTURE DATABASE (INCL.CAREER HISTORY)
Post Applied for




   




Posting Location
Choices Indicated
1
2
Job Advt copy
3
FUNCTION GRAPHS
KEYWORDS


INTERVIEW EDUCATION
Job Knowledge
0
0
0
0
Expression
0
0
0
0
Attitude
0
0
0
0
ORIGINAL E-MAIL RESUME





















Overall Rating
0
0
0
0
Special Remarks




Send in NEXT
NEXT






TELE-OPERATORS CONSOLE
Ø This console will appear on desktop of each tele operator.
Ø All 22 cabins status will appear on left side. status of candidates “on hold” to appear on right.
Ø As soon as “candidates on hold” list drops below 5, telephone operators will click on “Dial” button on auto-dialer which will dial the next candidate in the QUEUE ,as per pre-allotted time given.
Ø As soon as connection is established & tele. Operators ascertains that the candidate is online, she will click a button /checkbox (next to candidate name) to light-up the name, indicating that this candidate is now “on-hold”.
Ø As soon as any CABIN’s annunciator-button turns green indicating “end of interview” , any tele operator will transfer, the FIRST/ LONGEST waiting candidate to that cabin. This action will, simultaneously transfer, concerned candidates resumes & Evaluation sheet onto the desktop of that cabin. It will also reset the annunciator button & change value in
®   No. of Candidates already interviewed
®   Balance No. of Candidates remaining to be interviewed
(by that cabin) for the day. This will keep-up pressure on Interview Expert & ensure that he does not “Idle” /wait for the next candidate
Ø By using headphone, interview expert will use his hand to fill up (online /simultaneously as interview is progressing) Interview Evaluation sheet by mouse-clicks.

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