FAQ

What is GuruMine/ What does it do/ How does GuruMine help?

It is a web service that makes HR Manager’s life easier and more effective by:

Extracting resumes automatically into a structured database – could be used for precise searching and mail merging 

Instantaneously plotting the competence profile of candidates, using artificial intelligence (knowledge bases)

Facilitating quick-reading of incoming/existing resumes by highlighting important keywords found in the resume

Helping in interviewing the candidates by displaying what’s missing in her/his resume compared to an ideal profile

In short, improve the speed of hiring the right candidates at reduced costs!

Who can use this software?

RecruitGuru Services can be used by:

Corporate Recruiters

HR Manager and Head of HR to perform intelligent searches on the candidate database.

Department Heads to view the competence profile of their employees.

Why  "Web-service"?

Latest applications all over the world are moving towards Web Services Architecture. It has tremendous advantage over current applications:

It allows integration and collaboration of various applications that are already available to the business.

XML based communication offers structured and most widely acceptable form of data exchange.

The application based on web-services can be accessed from any device like PDAs, laptops, mobiles, PCs etc.

Highly scalable and more secured compared to traditional internet  applications.

Can it process any resume? What limitations? How about international and other language resumes?

Currently it is capable of processing Word Document, Rich Text Format (RTF) and HTML resumes. We will expand it to cover formats in the next version. 

Although it could extract most of the details from any English language resume, we are currently offering this service only on Indian Resumes. Future versions will cover additional countries and non-English resumes. 

How long does it take to process a resume? How long for 1000 resumes? What kind of performance benchmark testing has been done?

Processing time depends on various factors like Network speed, Client Hardware, Volume etc. as well as the size of the resume. Initial test show average time taken is about 6 to 8  seconds per resume. Thus, around 500 resumes per hour. However, this could be improved manifold after due performance tuning of the application. Benchmark testing using advanced load testing tools will be performed prior to commercial release. 

How is duplication of resumes handled?

Currently the software checks for the First Name and Date of Birth or E-Mail ID for the duplication. The user can decide his/her own criteria for checking.

Can we extract resumes in bulk? If yes, how do we know the success and failure cases?

Yes you can extract the resumes in bulk. Once you upload the batch of resumes and start the extractions, no need to stay connected. Next time when you login int he application gives you the statistics of how many resumes got extracted successfully, how many got rejected and why, how were the duplicates etc.

Which all resume formats are extracted? Can it read the resume directly from an email?

As of now it can extract Word Doc, HTML and RTFs. We plan to update it to extract PDF in future. Currently the software can not read the resumes directly from email. But in future surely it will do.

What kind of bandwidth/internet connection speed ids required?

On normal 56k modem on can use this so software. But if you plan to upload the resumes in bulk then you need the higher bandwidth. We also provide an option whereby you can send us the resumes on a CD and then we will extract the resumes in-house.

Which all fields are extracted?

• Name

• Age

• Experience

• Educational Qualification

• City / Country

• Function

• Industry

• Designation

• Current Employer

• Keywords

• Address

• Phone No./ Email-ID

Do you plan to add further “Modules” to your web service to cover entire range of Recruitment process?

Yes we plan to add modules like, “manpower Request Module”, “interview Management Module” etc. to our offering so that we can cover the entire recruitment process.

While searching the candidates for short listing, can we perform both free-text and database search?

YES

How does GuruMine protect my resume database, lying on your web server?

We have hosted our webservers behind the strong firewalls. One cannot reach database server using internet only. Since we offer the separate databases for each client, one can not access the other’s database.

After  converting emails resumes into a structured database, using your web service suppose I want to migrate / export such structured resume-database, to one of my other OFFLINE HR applications, can I do so?

We provide this facility under CUSTOMISATION. We will study the database and the offline applications that you are using and accordingly will provide the export facility so that you can easily merger the extracted data with other applications.

As far as usage of your web service is concerned, what kind of “ statistics” will you provide?

The application will provide you the statistics about the how many searches a user in your company has conducted, how many resumes he has extracted, what is the cost of all these transactions, what is the balance money left in your account. This statistic could be seen online at any time.

Will you be using OUR resumes for any other purpose? If so, what purpose?

Your resumes are exclusively your property. We do not use your resumes for any purpose.

What kind of Technical support would you provide as a part of your web service?

Since your database resides on our webservers, we provide you the support to back up the database regularly and to fine tune it to optimise. Apart from that we provide free one time training either online or offline whichever is most convenient.

In what different ways can I make payments for the web service? Can I make “online” payment using credit-card?

Currently you can make the payment by cheque, Demand draft payable in Mumbai.

Soon you would be able to pay online using Credit Card.

How will I come to know that the “balance” in my subscription account is running low and that it is time to replenish it with fresh payment?

When your credit balance will reach to the 10% of what you had deposited, you will start getting emails alerts.

If I am an “individual” and not a “Corporate – body”, Can I still avail of your Web-service? Can I become your subscriber?

These webservices are more meant for the Corporates, but still an individual can avail these services on RecruitGuru’s discretion.

Instead of keeping our resume-database on your on your web server, can we keep it on our local server in our office and still be able t use your web service?

Yes you can do this, but it is not advisable. This arrangement will need the higher bandwidth (ideally higher than 512 KBPS)

What kind of hardware / software / telecom link will we need to be able to use your web service?

Being the webservice, you can use these application on a normal configuration computer. For using GuruSearch 56 KBPS internet speed is sufficient. But if you plan to upload the resumes in bulk then you require the higher bandwidth depending upon the total size of resumes in batch.

Do you have a provision whereby your web service can link-up with other web services (e.g : Online Testing of software engineers)

Yes. Typically a webservice is meant for that. But in doing this some customization may be needed.